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Shipping and tracking policy

How much does shipping cost?

Free standard shipping for all purchases. We are shipping products mentioned on the website only in India.

How long will it take for my order to arrive?

Standard shipping takes 2-5 business days. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.).

What if my order doesn't arrive?

Please contact Customer Service or write to cyborg@ultrahuman.com for help with your order.

Why was my order cancelled?

Sometimes orders are canceled because of limited inventory or payment method issues.  For more help, contact Customer Service or write to cyborg@ultrahuman.com

When will I get my refund if my order was cancelled?

We will initiate a refund to your account that was used for payment, which will reflect within 7-10 business days of initiation. For more help, contact Customer Service or write to cyborg@ultrahuman.com

Can items be shipped to multiple addresses?

Not at this time. If you want to send items to multiple addresses, place separate orders for each address.

Can I modify the shipping address of my order before it has been shipped?

Sorry, that is not possible at the moment as the system would have already passed the mobile number and address to our warehouse to pack and ship your product. That said, we never say never! You can always cancel the order before it has been packed and can place a new order. Don't worry, there are no cancellation charges.